Shipments

Your order will ship one day after payment confirmation accepted and we did not perform shipments during national public holiday.

We will use JNE, J&T or POS Indonesia as our shipment vendor.

Shipments cost will be auto calculate during you placed the order.

Tracking number will be update in system and you might check shipment vendor's website for further checking.

Change Delivery Adress

Customer can contact us via :

Line : @inaya

What's App : +62813 4843 4743 

For changing delivery, Customer need to inform maximum 6 hours after payment accepted. 

Return

If you received defect item and want to return it, please contact : 

Line : @inaya

What's App : +62813 4843 4743 

You need to send the item back first to our shop which located here:

INAYA, Palembang Square Extension (PSx) Mall, Lantai 2, BR11.

Jl. Angkatan 45 / POM IX, Lorok Pakjo, Ilir Barat I, Palembang City, South Sumatra 30137, Indonesia

International Shopper

Dear international shopper, please contact our customer service at

 Line : @inaya

What's App : +62813 4843 4743

for shipping to Malaysia, Brunei and Singapore. 

We accept payment through PAYPAL, CIMB BANK Malaysia and Maybank Malaysia.